Delivery information

Delivery information for online store customers using MakeCommerce DPD and Omniva services:

1. Delivery by DPD:

  • Service provider: DPD offers safe and fast delivery of goods to the address specified by the customer or DPD Pickup points.
  • Delivery options:
    • DPD courier delivery: Goods are delivered directly to the address specified by the customer.
    • DPD Pickup points: Customers can choose to receive goods at DPD Pickup points throughout Latvia.
  • Delivery time: Delivery time is usually 1-3 working days from the moment the order is processed.
  • Delivery tracking: Customers receive a tracking number to track their shipment on the DPD website.
  • Shipping costs: Shipping costs may vary depending on the weight and dimensions of the shipment, as well as the shipping method selected. The exact price is calculated at the time of placing the order.
  • Additional services: DPD also offers various additional services, such as choosing a delivery time or insurance.

2. Delivery by Omniva:

  • Service provider: Omniva provides delivery of goods to Omniva parcels or directly to the address specified by the customer.
  • Delivery options:
    • Omniva parcels: The goods are delivered to the customer’s chosen Omniva parcel, from which they can be conveniently removed at any time.
    • Omniva courier delivery: Goods are delivered directly to the address specified by the customer.
  • Delivery time: Delivery time is usually 1-3 working days from the moment the order is processed.
  • Delivery Tracking: Customers receive a tracking number to track their shipment on the Omniva website.
  • Shipping costs: Shipping costs may vary depending on the weight and dimensions of the shipment, as well as the shipping method selected. The exact price is calculated at the time of placing the order.
  • Additional services: Omniva also offers various additional services, such as choosing a delivery time or insurance.

General terms of delivery:

  • Order Processing: Orders are processed and ready to ship within 1-2 business days after payment is received.
  • Delivery Confirmation: Customers receive an email confirmation with a tracking number once the order has been shipped.
  • Required Information: To ensure successful delivery, customers must provide an accurate delivery address and contact phone number.
  • Problem Solving: If there are any problems with the delivery, customers should contact the store to resolve the situation.

Using the services of DPD and Omniva, the online store can offer its customers safe, fast and convenient delivery solutions throughout Latvia.